Privacy Policy

At PAUS, we value your trust and are committed to protecting your privacy.

This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit our website, place an order, subscribe to our communications, or otherwise interact with us.

By using our website, you agree to the practices described in this Privacy Policy.

Information We Collect

When you shop with PAUS or interact with our website, we may collect certain personal information, including:

• Name
• Email address
• Phone number
• Billing and shipping address
• Payment details (processed securely through our payment partners)
• Order history
• Information you provide when contacting customer support

We may also collect limited technical information such as your device type, browser, IP address, and website usage data to help improve your shopping experience.

How We Use Your Information

We use your information to:

• Process and deliver your orders
• Provide customer support
• Communicate order updates and delivery information
• Manage exchanges, returns, and store credits
• Improve our products, website, and services
• Send updates about new collections, promotions, and brand news (only if you have chosen to receive them)
• Prevent fraud and maintain website security

Sharing Your Information

We do not sell, rent, or trade your personal information.

We may share limited information with trusted third-party service providers who help us operate our business, including:

• Payment gateway providers
• Shipping and logistics partners
• Website and technology service providers
• Marketing and communication platforms

These partners receive only the information necessary to perform their services and are expected to handle your data responsibly.

We may also disclose information when required by law or to protect our legal rights.

Payment Security

All online payments are processed through secure third-party payment providers.

PAUS does not store your complete credit card, debit card, or banking information on its servers.

Marketing Communications

If you subscribe to our newsletter or promotional communications, we may occasionally send you updates about new collections, launches, special offers, and brand stories.

You can unsubscribe at any time by clicking the unsubscribe link included in our emails or by contacting us directly.

Your Rights

You may request to:

• Access the personal information we hold about you
• Correct or update your information
• Delete your personal information, where legally permissible
• Withdraw consent for marketing communications

To make any such request, please contact us using the details provided below.

Cookies

Our website may use cookies and similar technologies to improve functionality, understand website traffic, and enhance your browsing experience.

You may choose to disable cookies through your browser settings, though certain features of the website may not function as intended.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, services, or legal requirements.

Any updates will be posted on this page and become effective immediately upon publication.

Contact Us

If you have any questions regarding this Privacy Policy or how your information is handled, please contact us:

PAUS Clothing

Email: pausforyou@gmail.com

Phone / WhatsApp: +91 95790 74279